Privacy policy


ELMNT (Element Lifestyle Co.) (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
INFORMATION WE COLLECT 

We may collect and process the following information:
Personal Information
Full name
Email address
Contact number
Shipping and billing address

Order Information

Products purchased
Order history
Transaction details

Payment Information

Payment method (e.g., credit/debit cards, GCash, Maya)
Payments are processed securely via third-party providers

Device and Usage Information

IP address
Browser type and version
Time zone
Pages viewed and interactions on the website
 Cookies and tracking technologies

HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill your orders
Provide order confirmations and shipping updates
Communicate with you regarding inquiries or support
Improve website functionality, performance, and user experience
Monitor and prevent fraudulent or unauthorized activity
Send updates, announcements, or marketing communications (when applicable)

PAYMENT PROCESSING

All transactions are securely processed through trusted third-party providers integrated with Shopify.

We do not store complete payment details such as full card numbers Payment providers are responsible for secure transaction handling SHARING OF INFORMATION

We only share your information when necessary for operations, including:

Payment processors
Delivery partners such as LBC Express and J&T Express Philippines
Website hosting, analytics, and service providers We do not sell, rent, or trade your personal information to third parties.
COOKIES AND TRACKING 

We use cookies and similar technologies to:

Enhance browsing experience
Store user preferences
Analyze website traffic and performance

You may manage or disable cookies through your browser settings, though some features may not function properly.

DATA RETENTION

We retain your personal information only for as long as necessary to:

Fulfill orders and services
Maintain transaction records
Comply with legal obligations
Resolve disputes and enforce policies

DATA SECURITY

We implement reasonable safeguards to protect your information, including administrative, technical, and physical measures.

While we strive to protect your data, no system is completely secure.

YOUR RIGHTS 

You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data, subject to legal and operational requirements Withdraw consent to data processing where applicable
Request information on how your data is used and shared
Object to certain types of data processing, including direct marketing
Request restriction of processing in certain situations

To exercise any of these rights, you may contact us using the details provided below. We may require verification of your identity before processing requests.

THIRD-PARTY SERVICES 

Our website may include links or integrations with third-party platforms. 
We are not responsible for the privacy practices or policies of these external services.

ESSENTIAL COOKIES
Essential cookies are required for the proper functioning of our website. These cookies enable core features such as:
Secure checkout and payment processingShopping cart functionalityAccount login and session managementFraud prevention and security
These cookies do not store personally identifiable information and cannot be disabled, as they are necessary for the operation of the store.

POLICY UPDATES 

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be reflected on this page with an updated effective date.

CONTACT 

For questions, concerns, or requests related to this Privacy Policy, you may contact us:
Email: contact@elementph.comOfficial social channels: Facebook / InstagramCONSENT
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.